I think companies should let their companies be open to consumer innovation. It is very hard to keep people from hacking into products in the age of the internet. Open sourcing makes people more likely to use a company’s device and let’s consumer’s create value for the company. To see a successful example just look to the smartphone app market.
I feel that challenging a deeply entrenched economic theory that producers, not consumers, are the ones who innovate is a phenomenon that has been unnoticed for decades. I have been modifing products since grade school (big wheel brakes and steering) and still do today (engineering modifications at work). Also, in my experiences in terms of work, the best innovative ideas come from my employees (especially new employees) and not the “idea” machine at the adminstrative/research departments. It is somewhat upsetting that the article mentions that-as for the United States, he said, “there doesn’t seem to be as much interest here.” The ideas about where innovation happens should not be ignored and I think that overlooking consumer innovators will be detremental to the United States in the long run.